About us

Jupiter Systems:  A Global Leader in Visualization Products

Jupiter Systems is the leading worldwide supplier of visualization and collaboration solutions for display walls and networked PCs. Jupiter’s best-of-breed products are designed for continuous, 24/7 operation and are used in network operation centers, traffic management centers, electric power generation and distribution control rooms, emergency operations centers, surveillance and security centers, financial management operations, boardrooms, and fixed and mobile military operations control centers in thousands of installations around the world.

Customers include the transit authorities of Boston, Washington, D.C., and Chicago, telecommunications companies such as AT&T, Sprint, Verizon, TeliaSonera, Deutsche Telekom; and other users such as Boeing, GE, Northrop Grumman and NASA.

Jupiter display wall processing is consistently chosen across all branches of government: local, state and federal.  Jupiter processors are used in briefing centers and control rooms at the CIA, NSA, FBI, U.S. Army, U.S. Navy, U.S. Marines and U.S. Air Force, as well as in the Pentagon.

Jupiter processors are also found in Munich Airport, the emergency response center in Barcelona, the Warsaw stock exchange, the World Health Organization, police agencies throughout Asia, Europe, and the Americas, at Reuters Switzerland, and in many other major companies, universities and government agencies throughout the world.

Jupiter Systems product lines offer a continuum of performance, functionality, redundancy and price, providing customers with choices to precisely meet their needs and budgets.  Jupiter products are manufactured in the US in the company’s ISO 9001:2008 registered facility, and are backed by the industry’s most comprehensive warranties.

Founded in 1982, Jupiter Systems sells products through a global network of value-added resellers and integrators, supported by Jupiter offices in North America, Europe and Asia.  The company operates a wholly owned subsidiary in China, Jupiter Systems China (website). Jupiter Systems is employee-owned and incorporated in California.

Download Jupiter Systems Corporate Brochure

JUPITER SERVICE & SUPPORT

Since its founding in 1982, it has been Jupiter’s goal not only to develop a variety of industry-changing products for its customers, but to deliver the highest-quality customer service and technical support.  Whether online or on the phone, we are here to answer your questions and provide you with the tools necessary to utilize Jupiter products to their fullest potential.

Jupiter supports its worldwide network of value added resellers and integrators with the best training and expert support in the industry.  The local, authorized Jupiter reseller/integrator is an end user's first line of support.  Jupiter provides the advanced training and resources to allow its resellers/integrators to meet any customer support requirement.  When needed, Jupiter's own staff of service and support experts are brought in to augment the efforts of the local reseller/integrator.

When you buy a Jupiter Systems product you can have complete confidence not only in your purchase, but also in the company that stands behind it.  Jupiter support efforts are held to the same high standard we set for our products.  Simply, we are dedicated to service and support because we know how much your investment means to you and your organization.

RESEARCH & DEVELOPMENT

Jupiter Systems is recognized as the innovation leader in the industry.  The list of Jupiter breakthroughs includes the first display wall processor to allow the presentation of multiple windows on a display wall, the first PC-based display wall controller, the first processor allowing users to run Windows applications on the video wall, and the first network-based display wall system.  When looking at R&D as a percentage of revenue, Jupiter matches or exceeds industry peers, securing its commitment to continuous innovation.

CHANNEL STRATEGY

Jupiter understands the importance of partnering with best-in-class providers to ensure customers receive support and solutions of the highest standard.  Our partnerships are based on mutual benefits and long-term commitments.  We consider our resellers and integrators to be an extension of Jupiter, and we back them with the best products and support in the industry.

COMMITMENT TO QUALITY

At the core of our Quality Management System (QMS) is a strong commitment to delivering consistently superior products and services to our partners. Through documented quality management practices, ongoing performance assessments, and industry benchmarking, Jupiter Systems maintains best-in-class standards for the quality of our products as well as the reliability of our services.

ISO CERTIFICATION

Jupiter Systems is ISO 9001:2008 certified for the design, development, manufacture, marketing, sales, order fulfillment, and call center support of visualization products.

ENVIRONMENTAL SUSTAINABILITY

Jupiter Systems recognizes its corporate responsibility to protect the environment and is committed to operating in an environmentally responsible manner.

We build products to perform better and last longer. We believe that a high quality product that retains its performance characteristics and value in service for many years is more environmentally responsible than one that must be replaced frequently due to inferior materials, poor quality workmanship, substandard engineering, or lack of imagination.

All of Jupiter’s products are RoHS compliant—we use no lead, mercury, cadmium, or other hazardous substances restricted under Directive 2002/95/EC.  Jupiter products are also certified in relevant jurisdictions as UL, CCC, and CE compliant.

We create energy-efficient products, providing solutions to our customers that help them to meet their operational and environmental goals.  Perhaps even more exciting, Jupiter products are used around the world in diverse applications that help reduce emissions and waste, including advanced mass transit systems, intelligent traffic management centers, smart power generation and distribution systems, and next generation manufacturing.

Jupiter will recycle any product it sells.  To arrange for recycling of any product sold by Jupiter, please e-mail support@jupiter.com